Privacy Policy
Last updated: September 30, 2026
This Privacy Policy explains how Gardenia's Fire (“we”, “us”) collects, uses and shares information when you visit our website or request a tasting, delivery or information from us.
Information you give us
When you fill in our “Book a Free Tasting” form, we collect:
- your first and last name, work email address and phone number;
- your company name, job title and number of employees;
- the product size, delivery frequency and interests you select.
We also keep any information you send us by email, phone or message.
Information collected automatically
- How you found us. If you arrive from an ad or a tagged link, we record the campaign details in the link (such as
utm_source,utm_campaign,fbclidorgclid), the website that referred you, and the page you landed on. This is stored in your browser for up to 30 days and sent to us with your form submission, so we know which ads work. - Meta Pixel. Our site uses the Meta (Facebook) Pixel, which uses cookies and similar technology to tell Meta when you view our site and when you submit our form. Meta may receive your IP address, browser and device information, and identifiers linked to your Meta account. We use this to measure and improve our ads on Facebook and Instagram, and to show ads to people who may be interested in our services. Meta's use of this data is covered by the Meta Privacy Policy.
- Server logs. Our hosting provider automatically records basic technical information such as IP address, browser type and the pages requested, to keep the site running and secure.
How we use your information
- to respond to your request, schedule your tasting and arrange deliveries;
- to send you information about office fruit, events and seasonal offers you asked to hear about;
- to understand which ads and campaigns bring visitors to us, and to improve them;
- to keep our website secure and prevent spam and abuse;
- to comply with legal obligations.
How we share information
We do not sell your personal information for money. We share it only with:
- Service providers who help us run the business, such as our website host (Vercel), our database provider (Neon) and delivery partners. They may use it only to provide services to us.
- Meta, through the Meta Pixel described above, for ad measurement and advertising. Under some US state laws (such as California's), this may count as “sharing” for targeted advertising. You can opt out as described below.
- Authorities or others when required by law, or to protect our rights, customers or the public.
- A buyer or successor if our business is sold or reorganised.
Your choices
- Emails: you can unsubscribe from marketing emails at any time using the link in the email or by contacting us.
- Ads: you can control ads you see on Facebook and Instagram in your Meta ad preferences, block or delete cookies in your browser settings, and opt out of interest-based ads from many companies at optout.aboutads.info. We honor Global Privacy Control signals where required by law.
- Access, correction and deletion: you can ask us to show you, correct or delete the personal information we hold about you, or to stop sharing it for targeted advertising. To make a request, contact us through the form on our homepage. We will not treat you differently for making a request.
How long we keep information
We keep your information for as long as we need it to serve you and for our legitimate business records, and then delete it. You can ask us to delete it sooner at any time.
Security
We use reasonable safeguards, including encrypted connections and access-restricted systems, to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Children
Our services are for businesses and are not directed to children under 16. We do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The “Last updated” date at the top shows when it last changed. Significant changes will be highlighted on our website.
Contact us
For any questions about this policy or your information, contact us through the form on our homepage.